Last updated: October 2025
Controller: Conjurer Solutions Ltd
Company Number: 06284919
Registered Address: 14 Portman Crescent, Bournemouth, Dorset BH5 2ER, United Kingdom
Contact Email: [email protected]
1. Introduction
Conjurer Solutions Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, our lawful bases for processing, and your rights under the UK GDPR and the Data Protection Act 2018.
2. What Information We Collect
We collect and process only the data necessary to provide and improve our services:
- Identity Data: first name, last name, title
- Contact Data: business email address, telephone number, company name
- Website Data: cookies and server logs (e.g., IP address, browser type, pages visited)
- Marketing Data: newsletter subscriptions and email preferences
3. How We Collect Information
We obtain personal data when you:
- Complete web forms, subscribe to updates, or request information
- Communicate with us by email or phone
- Attend our workshops or training sessions
- Visit our website (see Cookies below)
4. How We Use Your Information
We process your data only where the law allows, for the following purposes:
| Purpose of Processing | Lawful Basis (Art. 6 UK GDPR) |
|---|---|
| To deliver consulting, training, and related services | Contract |
| To communicate about active or prospective engagements | Legitimate Interests |
| To send newsletters and marketing materials when you opt in | Consent |
| To operate and secure our website and systems | Legitimate Interests |
| To meet legal or regulatory obligations | Legal Obligation |
We do not sell personal data to any third party.
5. Cookies and Website Analytics
Our website uses cookies to enable basic functionality and collect anonymous usage statistics via Google Analytics.
You can refuse or delete cookies in your browser settings. Disabling cookies may affect site performance.
Analytics data is retained for no more than 26 months.
6. Data Sharing and Sub-Processors
We share limited personal data with trusted third-party service providers who act as data processors on our behalf.
These providers deliver secure cloud-based services and are bound by GDPR-compliant Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) where applicable.
| Sub-Processor | Purpose | Location / Safeguard |
|---|---|---|
| Google Ireland Ltd (Google Workspace) | Email, document storage, collaboration | EU (Data centres in Ireland & Germany) |
| Zoom Video Communications Inc. | Video meetings and workshops | US (SCCs & UK Addendum) |
| Miro Inc. | Online whiteboard collaboration | EU/US (SCCs) |
| Microsoft Corporation | Productivity software | EU/US (SCCs) |
| ConvertKit LLC | Email marketing platform | US (SCCs) |
| NortonLifeLock Inc. (Gen Digital) | Endpoint security software | US (SCCs) |
| Reclaim.ai | Scheduling and calendar integration (meeting coordination) | US (SCCs & UK Addendum) |
| Krisp Technologies, Inc. (Krisp.ai) | Real-time audio processing and noise suppression during calls | US (SCCs & UK Addendum) |
| SysCloud | Backup and recovery for Google Workspace data | USA (with EU/UK data centre options) |
We ensure equivalent protection for any international transfer of personal data outside the UK or EEA by using Standard Contractual Clauses and the UK International Data Transfer Addendum.
7. Data Retention
We retain business contact information for up to three years after our last interaction unless a longer period is required for legal, regulatory, or contractual reasons.
Cookie and analytics data are retained as noted above.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Multi-factor authentication (MFA) for system access
- Encryption of data in transit and at rest
- Role-based access controls and audit logging
- Regular security training and policy reviews
9. Your Rights
Under the UK GDPR you have the right to:
- Access your data (Art. 15)
- Request correction (Art. 16)
- Request erasure (Art. 17)
- Restrict or object to processing (Arts. 18–21)
- Request data portability (Art. 20)
To exercise any of these rights, contact us at [email protected].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk | Telephone: 0303 123 1113
10. International Data Transfers
Some subprocessors operate outside the UK and EEA.
Where this occurs, we rely on Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum to ensure that an adequate level of protection is applied.
11. Changes to This Policy
We may update this policy to reflect changes in our data-processing activities or legal obligations.
The latest version will always be available at https://conjurersolutions.co.uk/privacy.
Material changes will be communicated directly to subscribers or clients where appropriate.
12. Contact Us
If you have questions about this policy or how we handle your data, please contact:
Data Protection Lead
Conjurer Solutions Ltd
Email: [email protected]